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Tourism, Hotel, and Human Resources in Indonesia

Development of tourism in Indonesia is currently experiencing good growth from year to year. Government's attention to the tourism industry is also getting better as he realized that tourism could bring in foreign exchange for the country, especially those from foreign tourists. Based on data from the Central Bureau of Statistics can be seen the number of foreign tourists visiting Indonesia through 20 (twenty) entrance to Indonesia where three (3) highest port of entry number and average tourists in order are the ports of entry Ngurah Rai, Soekarno Hatta and Batam. Batam City has the potential to become an alternative choice destination tourist area and is spearheading investment in Indonesia by developing it as an industrial area, trade, tourism and transhipment (transfer from one conveyance to conveyance etc.) so that it can be an important asset in generating good revenue for the state , government and local communities.

The hospitality industry in Indonesia from year to year has a very significant development is measured by the amount of effort star hotels and other accommodation. Based on data from Central Bureau of Statistics is known that the number of star hotels and other accommodation in 2009 were 13 932 enterprises to employ as many as 250 139 employees. In 2015, the number of attempts star hotels and other accommodations as many as 18 353 enterprises (grew by an average 5.29% per year) to employ as many as 333 647 employees (growing by 5.56% per year). This indicates that the investment establishment star hotels and other accommodation every year to grow an average of 737 businesses, and also increased the number of workers each year an average of 13 918 employees.

The good development of hotel in Indonesia reflects the indicators of economic growth in Indonesia were taken into consideration by investors to invest their capital in the hospitality industry. Another benefit of this hotel growth include increasing employment in the hospitality sector for the labor force in Indonesia who is also increasing every year.

The hotel, like other service industries, providing services to its customers using the power source of its resources including human resources. The quality of employees in the hotel greatly affect the quality of service rendered to hotel customers, therefore the hotel management was very attentive to the performance of its employees.


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